1.0FHI, Federation of Technology Industrieshttps://fhi.nl/enrich600338<blockquote class="wp-embedded-content" data-secret="rr4Fvv7I1k"><a href="https://fhi.nl/en/academie/leerlijnen/commercieel/de-technicus-als-ambassadeur/">Learning Path – Commercial The technician as ambassador</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://fhi.nl/en/academie/leerlijnen/commercieel/de-technicus-als-ambassadeur/embed/#?secret=rr4Fvv7I1k" width="600" height="338" title="“Learning Track – Commercial The Technician as Ambassador” — FHI, Federation of Technology Branches" data-secret="rr4Fvv7I1k" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script> /*! This file is auto-generated */ !function(d,l){"use strict";l.querySelector&&d.addEventListener&&"undefined"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!/[^a-zA-Z0-9]/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),o=l.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),c=new RegExp("^https?:$","i"),i=0;i<o.length;i++)o[i].style.display="none";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute("style"),"height"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):"link"===t.message&&(r=new URL(s.getAttribute("src")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener("message",d.wp.receiveEmbedMessage,!1),l.addEventListener("DOMContentLoaded",function(){for(var e,t,s=l.querySelectorAll("iframe.wp-embedded-content"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute("data-secret"))||(t=Math.random().toString(36).substring(2,12),e.src+="#?secret="+t,e.setAttribute("data-secret",t)),e.contentWindow.postMessage({message:"ready",secret:t},"*")},!1)))}(window,document); //# sourceURL=https://fhi.nl/wp/wp-includes/js/wp-embed.min.js </script>Als servicetechnicus, monteur of installateur ben je dagelijks bij klanten. Jij bent het visitekaartje van je organisatie. Door de manier waarop je communiceert, luistert en reageert, bouw je mee aan de klantrelatie. In deze training leer je hoe je die rol bewust invult: professioneel optreden, kansen signaleren en doorgeven, en bijdragen aan een positieve klantbeleving.