{"id":35433,"date":"2022-07-11T15:47:00","date_gmt":"2022-07-11T13:47:00","guid":{"rendered":"https:\/\/fhi.nl\/nieuws\/technisch-dienstverlener-wist-geraffineerde-ransomware-snel-te-pareren-maar-leerde-wijze-lessen\/"},"modified":"2024-12-04T13:50:52","modified_gmt":"2024-12-04T12:50:52","slug":"technisch-dienstverlener-wist-geraffineerde-ransomware-snel-te-pareren-maar-leerde-wijze-lessen","status":"publish","type":"news","link":"https:\/\/fhi.nl\/en\/news\/technisch-dienstverlener-wist-geraffineerde-ransomware-snel-te-pareren-maar-leerde-wijze-lessen\/","title":{"rendered":"Technical service provider managed to quickly counter sophisticated ransomware but learned wise lessons"},"content":{"rendered":"<header id=\"header\" class=\"header header--low\">\n\n\t\n\t\t\t<div class=\"header__background header__background--graphic\"><\/div>\n\t\n\t<div class=\"container\">\n\t\t<div class=\"header__content\">\n\t\t\t<div class=\"header__first header__first--alone\">\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<h1 class=\"header__title\" >\n\t\t\t\t\tTechnical service provider managed to quickly counter sophisticated ransomware but learned wise lessons\t\t\t\t<\/h1>\n\n\t\t\t\t<div class=\"header__dots-line\">\n\t\t\t\t\t<svg width=\"431\" height=\"9\" viewbox=\"0 0 431 9\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M430.799 4.192a1.136 1.136 0 1 1-2.272-.001 1.136 1.136 0 0 1 2.272 0Zm-27.272 0a1.135 1.135 0 1 1-2.27 0 1.135 1.135 0 0 1 2.27 0Zm-27.27 0a1.136 1.136 0 1 1-2.272-.001 1.136 1.136 0 0 1 2.272 0Zm-27.272 0a1.39 1.39 0 1 1-2.78 0 1.39 1.39 0 0 1 2.78 0Zm-27.78 0a1.645 1.645 0 1 1-3.29 0 1.645 1.645 0 0 1 3.29 0Zm-28.29 0a1.9 1.9 0 1 1-3.799 0 1.9 1.9 0 0 1 3.799 0Zm-28.799 0a2.154 2.154 0 1 1-4.308 0 2.154 2.154 0 0 1 4.308 0Zm-29.308 0a2.41 2.41 0 1 1-4.819 0 2.41 2.41 0 0 1 4.819 0Zm-29.819 0a2.663 2.663 0 1 1-5.326.001 2.663 2.663 0 0 1 5.326-.001Zm-30.327 0a2.919 2.919 0 1 1-5.837 0 2.919 2.919 0 0 1 5.837 0Zm-30.837 0a3.173 3.173 0 1 1-6.345.001 3.173 3.173 0 0 1 6.345 0Zm-31.346 0a3.428 3.428 0 1 1-6.856 0 3.428 3.428 0 0 1 6.856 0Zm-31.856 0a3.683 3.683 0 1 1-7.365 0 3.683 3.683 0 0 1 7.365 0Zm-32.365 0a3.937 3.937 0 1 1-7.875 0 3.937 3.937 0 0 1 7.875 0Zm-32.874 0a4.192 4.192 0 1 1-8.384 0 4.192 4.192 0 0 1 8.384 0Z\" fill=\"#FFF960\"\/><\/svg>\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n<\/header>\n\n\n\n<div class=\"text bg--white\">\n\t<div class=\"container\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"text__content text__content--1-col\">\n\t\t\t<p><strong>In July 2021, technical service provider Hoppenbrouwers Techniek was hit by ransomware. Yet the company was able to quickly counter the attack. How did the technical service provider achieve that? And what lessons did they learn from this episode? During WoTS, Dick Klaassen, Industrial MSI project leader at Hoppenbrouwers, will give a lecture on this very current topic.<\/strong><br \/>By: Dimitri Reijerman<\/p>\r\n<p>\u201cThe malware struck just before the weekend,\u201d Klaassen tells FHI: \u201cit was a global hacking attack. Software supplier Kaseya, which provides an update program for other software packages, was the victim. The Russian hacking group, REvil, managed to send a piece of its own malware via this package. This &#039;update&#039; was sent worldwide to various parties that used Kaseya software. This is how we received this ransomware.\u201d<\/p>\r\n<p><img decoding=\"async\" src=\"https:\/\/fhi.nl\/app\/uploads\/sites\/73\/2022\/07\/Afbeelding-Hoppenbrouwers-cyber-security-576x1024.jpg\" alt=\"\" width=\"200\" height=\"356\" \/>Immediately after detection, we switched off all systems and activated our cyber insurance. This connected us to a cybersecurity team from Northwave. We immediately created an action plan with the crisis team. Northwave indicated: take into account a week or two before you are up and running again. But our director wanted to do it in two days. We then created a &#039;washing line&#039; for the laptops and cleaned the systems at all our branches. The backups have also been restored. We were 80 to 90 percent operational again on Monday. <br \/>Our employees are continuously kept informed. This way we were able to react quickly and anticipate the situation. On Sunday evening we further informed and activated all our 1,500 employees via a webinar.<\/p>\r\n<p>REvil&#039;s attacks encrypted the data of hundreds of companies worldwide. To get that back, many companies had to open their wallets. \u201cAlthough the purpose of a cyber attack is usually to demand a ransom, Hoppenbrouwers did not get to that point, thanks to its quick action. The attackers were also unable to copy or view data from the servers, such as files and\/or contact details of contacts,\u201d says Klaassen.<\/p>\r\n<p><strong>Wise lessons<\/strong><br \/>In the aftermath of the REvil attacks, Hoppenbrouwers learned many wise lessons. \u201cWe have made different choices in the supply chain of software companies after the evaluations,\u201d says Klaassen. \u201cWe also make backups more often and have chosen to phase out certain software.\u201d<br \/>He explains the latter choice in more detail: \u201cAn attack that we suffered is called a supply chain attack. It enters your company from suppliers. That part is out of your control. Because we now have such a digital society, you are forced to process updates from all kinds of software companies. In the OT world that is just as true. So you are highly dependent on your suppliers in terms of cyber security. You can have everything in order yourself, but you sometimes literally open the door to other parties. That was a big lesson for us. So think carefully about whether the cybersecurity policy of suppliers fits well with your security policy.\u201d<\/p>\r\n<p>\u201cWhat you also want is to have good contacts with the right partners in the field of cyber security. They know what the latest developments are. Cyber security insurance can also help companies.\u201d<br \/>Furthermore, Klaassen would like to point out during his WoTS lecture that ransomware is one problem, but disrupting society is also increasingly becoming a tool used by malicious people. \u201cThink of attacks on the food or water chain. The chance of this happening is becoming increasingly real. I would also like to make it clear in my lecture that OT and IT systems are almost indistinguishable in the field of cyber security. You need connections between the two to improve productivity efficiency, for example. Moreover, corona has shown that supply chains are becoming far too long, so we have to make more in our own environment. Ukraine shows again that the economy can be hit. All this creates many more connections between IT and OT.\u201d<\/p>\r\n<p><em>Would you like this lecture or other lectures in the field of <a href=\"https:\/\/fhi.nl\/en\/wots\/seminars\/43413\/\">Industrial Cyber Security<\/a> to attend? <a href=\"https:\/\/www.databadge.net\/wots2022\/reg\/\">Register for free<\/a> for a visit to the World of Technology &amp; Science 2022.<\/em><\/p>\t\t<\/div>\n\t<\/div>\n<\/div>\r\n\t<div class=\"articles bg--offwhite automatic\">\r\n\t\t<div class=\"container\">\r\n\t\t\t<div class=\"articles__header\">\r\n\t\t\t\t\t\t\t\t\t<div class='heading-wrapper'><svg width=\"13\" height=\"13\" viewbox=\"0 0 13 13\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><circle cx=\"6.394\" cy=\"6.5\" r=\"6.394\" fill=\"#000\"\/><\/svg><h2>Related articles<\/h2><\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/en\/profiel\/fhi-federatie-van-technologie-branches\/\" class=\"button button--outline\">view profile<\/a>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"post-grid post-grid--no-padding\">\r\n\t\t\t\t\n<a class=\"single-item single-item__articles\" href=\"https:\/\/fhi.nl\/en\/news\/de-desastreuze-gevolgen-van-defecten-in-vermogenssystemen-en-applicaties\/\" data-id=\"33382\">\n\t<div class=\"single-item__articles-icon\">\n\t\t<svg width=\"103\" height=\"103\" viewbox=\"0 0 103 103\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M49.5 98.9587V82.3076C33.3844 81.2758 20.6328 67.878 20.6328 51.5019C20.6328 35.1258 33.3844 21.728 49.5 20.6962V4.04134C24.1941 5.08952 4 25.9365 4 51.5C4 77.0635 24.1941 97.9105 49.5 98.9587ZM53.5 78.2983V61.8096H76.3238C72.5238 70.9498 63.8222 77.5397 53.5 78.2983ZM49.5 78.298V61.8096H26.681C30.4804 70.9484 39.1799 77.5377 49.5 78.298ZM47.0728 57.8096H25.3773C24.8906 55.7865 24.6328 53.6743 24.6328 51.5019C24.6328 37.3358 35.5955 25.7301 49.5 24.7058V37.013H34.0466C33.2709 37.013 32.5653 37.4615 32.2359 38.1637C31.9065 38.8659 32.0128 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23.7271 21.9843 1.08883 49.5 0.0381213V0H51.5H53.5V0.0381213C81.0157 1.08883 103 23.7271 103 51.5C103 79.9427 79.9427 103 51.5 103C23.0573 103 0 79.9427 0 51.5ZM38.3102 41.013H64.6875L51.4989 56.8765L38.3102 41.013Z\" fill=\"#2DD881\"\/>\n<\/svg>\n\t<\/div>\n\t<div class=\"single-item__articles-title\"><div class='heading-wrapper'><h3>Greening in construction with Hydrozine aggregates<\/h3><\/div><\/div>\n\t<div class=\"single-item__articles-terms\">\n\t\t\n\t\t\n\t\t\t\t\t\t<span class=\"button button--outline single-item__articles-term--branche single-item__articles-term\">Industrial Electronics<\/span>\n\t\t\t\t\t\t\t\t<span class=\"button button--outline single-item__articles-term--branche single-item__articles-term\">Electronics &amp; Applications<\/span>\n\t\t\t\t\t\t\t\t<span class=\"button button--outline single-item__articles-term--branche single-item__articles-term\">Building Automation<\/span>\n\t\t\t\t\t\t\t\t<span class=\"button button--outline 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srcset=\"https:\/\/fhi.nl\/app\/uploads\/2024\/04\/8ce218ee66df5b4ed2dc0af68573d626.jpg 1920w, https:\/\/fhi.nl\/app\/uploads\/2024\/04\/8ce218ee66df5b4ed2dc0af68573d626-300x200.jpg 300w, https:\/\/fhi.nl\/app\/uploads\/2024\/04\/8ce218ee66df5b4ed2dc0af68573d626-1024x683.jpg 1024w, https:\/\/fhi.nl\/app\/uploads\/2024\/04\/8ce218ee66df5b4ed2dc0af68573d626-768x512.jpg 768w, https:\/\/fhi.nl\/app\/uploads\/2024\/04\/8ce218ee66df5b4ed2dc0af68573d626-1536x1024.jpg 1536w, https:\/\/fhi.nl\/app\/uploads\/2024\/04\/8ce218ee66df5b4ed2dc0af68573d626-2048x1365.jpg 2048w, https:\/\/fhi.nl\/app\/uploads\/2024\/04\/8ce218ee66df5b4ed2dc0af68573d626-1620x1080.jpg 1620w, https:\/\/fhi.nl\/app\/uploads\/2024\/04\/8ce218ee66df5b4ed2dc0af68573d626-576x384.jpg 576w, https:\/\/fhi.nl\/app\/uploads\/2024\/04\/8ce218ee66df5b4ed2dc0af68573d626-425x283.jpg 425w, https:\/\/fhi.nl\/app\/uploads\/2024\/04\/8ce218ee66df5b4ed2dc0af68573d626-960x640.jpg 960w, 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ALMOST 100 YEARS OF EXPERIENCE. 35 000 USERS. MORE THAN 100 BRANDS. As a distributor and manufacturer of instruments and furniture for laboratories, ANALIS\u2026<\/div>\n\t\t\t<div class=\"single-item__button\"><a href=\"\/en\/profiel\/analis-bv\/\" class=\"button button--secondary\">View<\/a><\/div>\n\t<\/div>\n\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>In July 2021, technical service provider Hoppenbrouwers Techniek was hit by ransomware. Yet the company was able to quickly counter the attack. How did the technical service provider achieve that? And what lessons did they learn from this episode? During WoTS, Dick Klaassen, Industrial MSI project leader at Hoppenbrouwers, will give a lecture on this very current topic.<\/p>","protected":false},"featured_media":35434,"template":"","branches":[],"events":[8],"secretariat":[],"categories":[],"themes_tax":[515],"content_types":[],"class_list":["post-35433","news","type-news","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Technisch dienstverlener wist geraffineerde ransomware snel te pareren<\/title>\n<meta name=\"description\" content=\"Technisch dienstverlener wist geraffineerde ransomware snel te pareren\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fhi.nl\/en\/nieuws\/technisch-dienstverlener-wist-geraffineerde-ransomware-snel-te-pareren-maar-leerde-wijze-lessen\/\" 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