{"id":90940,"date":"2026-11-09T11:34:40","date_gmt":"2026-11-09T10:34:40","guid":{"rendered":"https:\/\/fhi.nl\/nieuws\/refrigeration-controller-security-lessons-from-the-european-fridge-hacks\/"},"modified":"2026-11-09T11:34:41","modified_gmt":"2026-11-09T10:34:41","slug":"refrigeration-controller-security-lessons-from-the-european-fridge-hacks","status":"publish","type":"news","link":"https:\/\/fhi.nl\/en\/news\/refrigeration-controller-security-lessons-from-the-european-fridge-hacks\/","title":{"rendered":"Refrigeration controller security: lessons from the European fridge hacks"},"content":{"rendered":"<header id=\"header\" class=\"header header--low\">\n\n\t\n\t\t\t<div class=\"header__background header__background--graphic\"><\/div>\n\t\n\t<div class=\"container\">\n\t\t<div class=\"header__content\">\n\t\t\t<div class=\"header__first header__first--alone\">\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<h1 class=\"header__title\" >\n\t\t\t\t\tRefrigeration controller security: lessons from the European fridge hacks\t\t\t\t<\/h1>\n\n\t\t\t\t<div class=\"header__dots-line\">\n\t\t\t\t\t<svg width=\"431\" height=\"9\" viewbox=\"0 0 431 9\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M430.799 4.192a1.136 1.136 0 1 1-2.272-.001 1.136 1.136 0 0 1 2.272 0Zm-27.272 0a1.135 1.135 0 1 1-2.27 0 1.135 1.135 0 0 1 2.27 0Zm-27.27 0a1.136 1.136 0 1 1-2.272-.001 1.136 1.136 0 0 1 2.272 0Zm-27.272 0a1.39 1.39 0 1 1-2.78 0 1.39 1.39 0 0 1 2.78 0Zm-27.78 0a1.645 1.645 0 1 1-3.29 0 1.645 1.645 0 0 1 3.29 0Zm-28.29 0a1.9 1.9 0 1 1-3.799 0 1.9 1.9 0 0 1 3.799 0Zm-28.799 0a2.154 2.154 0 1 1-4.308 0 2.154 2.154 0 0 1 4.308 0Zm-29.308 0a2.41 2.41 0 1 1-4.819 0 2.41 2.41 0 0 1 4.819 0Zm-29.819 0a2.663 2.663 0 1 1-5.326.001 2.663 2.663 0 0 1 5.326-.001Zm-30.327 0a2.919 2.919 0 1 1-5.837 0 2.919 2.919 0 0 1 5.837 0Zm-30.837 0a3.173 3.173 0 1 1-6.345.001 3.173 3.173 0 0 1 6.345 0Zm-31.346 0a3.428 3.428 0 1 1-6.856 0 3.428 3.428 0 0 1 6.856 0Zm-31.856 0a3.683 3.683 0 1 1-7.365 0 3.683 3.683 0 0 1 7.365 0Zm-32.365 0a3.937 3.937 0 1 1-7.875 0 3.937 3.937 0 0 1 7.875 0Zm-32.874 0a4.192 4.192 0 1 1-8.384 0 4.192 4.192 0 0 1 8.384 0Z\" fill=\"#FFF960\"\/><\/svg>\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n<\/header>\n\n\n\n<div class=\"text bg--white\">\n\t<div class=\"container\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"text__content text__content--1-col\">\n\t\t\t<div id=\"pl-9170\"  class=\"panel-layout\" ><div id=\"pg-9170-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-9170-0-0\"  class=\"panel-grid-cell panel-grid-cell-empty\" ><\/div><div id=\"pgc-9170-0-1\"  class=\"panel-grid-cell panel-grid-cell-mobile-last\" ><div id=\"panel-9170-0-1-0\" class=\"so-panel widget widget_sow-image panel-first-child panel-last-child\" data-index=\"0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-image so-widget-sow-image-default-8b5b6f678277-9170\"\n\t\t\t\n\t\t>\n<div class=\"sow-image-container\">\n\t\t\n\t<\/div>\n\n<\/div><\/div><\/div><div id=\"pgc-9170-0-2\"  class=\"panel-grid-cell panel-grid-cell-empty\" ><\/div><\/div><div id=\"pg-9170-1\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-9170-1-0\"  class=\"panel-grid-cell panel-grid-cell-empty\" ><\/div><div id=\"pgc-9170-1-1\"  class=\"panel-grid-cell panel-grid-cell-mobile-last\" ><div id=\"panel-9170-1-1-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"1\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h5 style=\"line-height: 1.4;\">Refrigeration controller security became front-page news within weeks. In October, attackers hit hundreds of French supermarkets. Then, overnight into November 2, a second wave hit stores in Belgium, Sweden, Estonia and other European countries. In several cases, cooling units warmed up instead of keeping food cold. Authorities are still investigating who is behind the attacks.<\/h5>\n<h3>What happened with the European fridge hacks?<\/h3>\n<p>Attackers changed the settings of internet-connected refrigeration controllers. In Belgium, they switched cooling units into defrost mode. In other cases, they raised the temperature setting. As a result, stores had to throw away chilled and frozen food. Controllers from several manufacturers were involved. The exact weakness that was used has not been confirmed yet.<\/p>\n<h3>What do we know about the vulnerabilities?<\/h3>\n<p>Our partner <a href=\"https:\/\/www.logic.nl\/arianna\">ARIANNA<\/a> checked its vulnerability database for the refrigeration systems named in the reports. It found known vulnerabilities in monitoring and management systems from both Copeland (Dixell XWEB) and Danfoss (AK-SM). For the Copeland XWEB PRO models alone, the database lists 23 CVEs, including command injection, authentication bypass and code execution flaws.<\/p>\n<p>The manufacturers had warned about these weaknesses before the attacks. Danfoss published security advisories in August 2023, March 2025 and August 2025, and Copeland issued a security bulletin in February 2026. They advised installing the latest software and limiting direct internet exposure.<\/p>\n<p><strong>Important:<\/strong> the French cybersecurity agency CERT-FR has not established that the attacks used these vulnerabilities. The way in is still unconfirmed. ARIANNA raises a fair question, though: were affected systems updated and shielded from external access? Read the full overview <a href=\"https:\/\/www.linkedin.com\/pulse\/refrigeration-systems-behind-attacks-known-vulnerabilities-hryhf\/\">ARIANNA&#039;s LinkedIn article<\/a>.<\/p>\n<h3>Why connected controllers are an easy target<\/h3>\n<p>A refrigeration controller does not look like a security risk. Yet it is often connected to the internet for remote monitoring. That convenience has a price. Devices like this stay in the field for many years, and they are rarely updated. Some still use default passwords or outdated software. Therefore, one weak spot can give an attacker remote control of a physical process.<\/p>\n<p>This is not just a supermarket problem. The same pattern applies to every connected product, from medical devices to industrial machines and charging stations.<\/p>\n<h3>What device manufacturers can do<\/h3>\n<p>Securing a connected controller starts early in development and continues after release. Four steps help most:<\/p>\n<ol>\n<li><strong>Know what is inside your product.<\/strong> Keep an up-to-date SBOM, so you can see which components are affected when a vulnerability appears.<\/li>\n<li><strong>Find the holes before attackers do.<\/strong> Scan your firmware for known vulnerabilities and weak configurations.<\/li>\n<li><strong>Detect abnormal behavior at runtime.<\/strong> A device should notice when something unexpected happens and respond to it.<\/li>\n<li><strong>Update safely.<\/strong> Make sure you can patch devices in the field, and that only authentic firmware can run.<\/li>\n<\/ol>\n<h3>How LOGIC helps<\/h3>\n<p>LOGIC supplies the <a href=\"https:\/\/logic.nl\/tools\/iot-and-edge-device-security\/\">building blocks<\/a> for these steps and helps you combine them. As the Benelux sales and support partner of our suppliers, our engineers work with your team, from tool selection to implementation.<\/p>\n<ul>\n<li><strong>Exein Runtime<\/strong> detects threats at runtime and supports incident response on connected devices. It monitors the vital parts of an embedded system and reacts to abnormal behavior, for example by reporting an incident to a cloud service.<\/li>\n<li><strong>Free CRA compliance scan:<\/strong> request a free scan of your binary and get an expert walk-through of the results. <a href=\"https:\/\/logic.nl\/cra-compliance-scan\/\">Request your free scan<\/a>.<\/li>\n<li><strong>ARIANNA Vulnerability Management Platform<\/strong> builds your SBOMs and HBOMs, monitors vulnerabilities continuously and shows compliance with regulations such as the CRA. <a href=\"https:\/\/logic.nl\/tools\/iot-and-edge-device-security\/arianna-vulnerability-management-platform\/\">Read more about ARIANNA<\/a>.<\/li>\n<\/ul>\n<p>Exein Runtime protects your device while it runs, and ARIANNA keeps track of known vulnerabilities. Together they form a LOGIC Solution.<\/p>\n<h3>Why the Cyber Resilience Act makes this urgent<\/h3>\n<p>The EU <a href=\"https:\/\/logic.nl\/knowledge-center\/7-foundational-requirements-iec-62443-eu-cra\">Cyber Resilience Act (CRA)<\/a> turns these good practices into obligations. Since September 2026, manufacturers must report actively exploited vulnerabilities within 24 hours. On December 11, 2027, all main requirements take effect. From then on, products with digital elements must meet security-by-design standards and carry a CE mark to be sold in the EU. Therefore, the time to prepare is now.<\/p>\n<h3>Frequently asked questions<\/h3>\n<h4>Why were the supermarket fridges so easy to hack?<\/h4>\n<p>Attackers could change the settings of refrigeration controllers remotely over the internet. Investigators have not confirmed which weakness was used. Authorities advise removing controllers from direct internet exposure and securing remote access. Known vulnerabilities exist in several of these systems, and manufacturers had published advisories before the attacks. Whether those weaknesses were used has not been confirmed.<\/p>\n<h4>What is the first step to secure a connected device?<\/h4>\n<p>Start by knowing what is inside. Build an SBOM and scan your firmware for known vulnerabilities. Then decide which risks matter most.<\/p>\n<h4>How can I check my firmware for vulnerabilities?<\/h4>\n<p>Request a free CRA compliance scan of your binary from LOGIC. You get a short report and an expert walk-through of the results.<\/p>\n<hr \/>\n<p>Working on a connected device of your own? <a href=\"https:\/\/logic.nl\/cra-compliance-scan\/\">Request your free CRA compliance scan<\/a>, or talk to one of our engineers about the right combination of building blocks.<\/p>\n<p><em>There&#039;s always a LOGIC Solution!<\/em><\/p>\n<\/div>\n<\/div><\/div><\/div><div id=\"pgc-9170-1-2\"  class=\"panel-grid-cell panel-grid-cell-empty\" ><\/div><\/div><div id=\"pg-9170-2\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-9170-2-0\"  class=\"panel-grid-cell\" ><div id=\"panel-9170-2-0-0\" class=\"so-panel widget widget_rtw-expert-widget panel-first-child panel-last-child\" data-index=\"2\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-rtw-expert-widget so-widget-rtw-expert-widget-base\"\n\t\t\t\n\t\t><section class=\"o-expert\">\n\t<div class=\"container\">\n\t\t<div class=\"o-expert__wrapper\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"o-expert__wrapper-left\">\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"o-expert__wrapper-right\">\n\t\t\t\t<div class=\"top\">\n\t\t\t\t\t<div class=\"expert\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p>\n\t\t\t\t\t\t\t\tGevorg Melikdjanjan\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>\n\t\t\t\t\t\t\t\tSecurity | Reliability | DataSolutions\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"bottom\">\n\t\t\t\t\t\t\t\t\t\t\t<h2>\n\t\t\t\t\t\t\tIs your product next? 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href=\"https:\/\/fhi.nl\/en\/news\/compacte-en-efficiente-medische-ac-dc-voeding\/\" data-id=\"31565\">\n\t<div class=\"single-item__articles-icon\">\n\t\t<svg width=\"103\" height=\"103\" viewbox=\"0 0 103 103\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M49.5 98.9587V82.3076C33.3844 81.2758 20.6328 67.878 20.6328 51.5019C20.6328 35.1258 33.3844 21.728 49.5 20.6962V4.04134C24.1941 5.08952 4 25.9365 4 51.5C4 77.0635 24.1941 97.9105 49.5 98.9587ZM53.5 78.2983V61.8096H76.3238C72.5238 70.9498 63.8222 77.5397 53.5 78.2983ZM49.5 78.298V61.8096H26.681C30.4804 70.9484 39.1799 77.5377 49.5 78.298ZM47.0728 57.8096H25.3773C24.8906 55.7865 24.6328 53.6743 24.6328 51.5019C24.6328 37.3358 35.5955 25.7301 49.5 24.7058V37.013H34.0466C33.2709 37.013 32.5653 37.4615 32.2359 38.1637C31.9065 38.8659 32.0128 39.6952 32.5086 40.2916L47.0728 57.8096ZM55.9249 57.8096H77.6274C78.1141 55.7865 78.3719 53.6743 78.3719 51.5019C78.3719 37.3342 67.4068 25.7275 53.5 24.7055V37.013H68.9511C69.7268 37.013 70.4324 37.4615 70.7618 38.1637C71.0912 38.8659 70.9849 39.6952 70.4891 40.2916L55.9249 57.8096ZM53.5 82.3079V98.9587C78.8059 97.9105 99 77.0635 99 51.5C99 25.9365 78.8059 5.08952 53.5 4.04134V20.6959C69.6178 21.7254 82.3719 35.1242 82.3719 51.5019C82.3719 67.8796 69.6178 81.2784 53.5 82.3079ZM0 51.5C0 23.7271 21.9843 1.08883 49.5 0.0381213V0H51.5H53.5V0.0381213C81.0157 1.08883 103 23.7271 103 51.5C103 79.9427 79.9427 103 51.5 103C23.0573 103 0 79.9427 0 51.5ZM38.3102 41.013H64.6875L51.4989 56.8765L38.3102 41.013Z\" fill=\"#2DD881\"\/>\n<\/svg>\n\t<\/div>\n\t<div class=\"single-item__articles-title\"><div class='heading-wrapper'><h3>Compact and efficient medical AC\/DC power supply<\/h3><\/div><\/div>\n\t<div class=\"single-item__articles-terms\">\n\t\t\n\t\t\n\t\t\t\t\t\t<span class=\"button button--outline single-item__articles-term--branche single-item__articles-term\">Industrial Electronics<\/span>\n\t\t\t\t\t\t\t\t<span 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