{"id":85525,"date":"2026-07-09T15:53:14","date_gmt":"2026-07-09T13:53:14","guid":{"rendered":"https:\/\/fhi.nl\/?page_id=85525"},"modified":"2026-07-09T15:53:15","modified_gmt":"2026-07-09T13:53:15","slug":"van-labexpert-naar-gesprekspartner","status":"publish","type":"page","link":"https:\/\/fhi.nl\/en\/van-labexpert-naar-gesprekspartner\/","title":{"rendered":"Van labexpert naar gesprekspartner"},"content":{"rendered":"<header id=\"header\" class=\"header header--high header--branch\">\n\n\t\n\t\n\t<div class=\"container\">\n\t\t<div class=\"header__content\">\n\t\t\t<div class=\"header__first\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"header__navigation-button\">\n\t\t\t\t\t\t<a class=\"header__navigation-button__arrow\" target=\"_self\" href=\"https:\/\/fhi.nl\/en\/wots\/world-of-laboratory\/programma\/\">\n\t\t\t\t\t\t\t<svg width=\"56\" height=\"33\" viewbox=\"0 0 56 33\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\"56\" y=\"33\" width=\"56\" height=\"33\" rx=\"16.5\" transform=\"rotate(180 56 33)\" fill=\"#ffda56\"\/><path d=\"M22.262 22.456 16.294 16.5l5.968-5.956M39.706 16.5H16.293\" stroke=\"#fff\" stroke-width=\"2\" stroke-linecap=\"round\"\/><\/svg> Back to the program\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<h1 class=\"header__title\" >\n\t\t\t\t\tFrom lab expert to conversation partner: commercial skills for laboratory professionals\t\t\t\t<\/h1>\n\n\t\t\t\t<div class=\"header__dots-line\">\n\t\t\t\t\t<svg width=\"431\" height=\"9\" viewbox=\"0 0 431 9\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M430.799 4.192a1.136 1.136 0 1 1-2.272-.001 1.136 1.136 0 0 1 2.272 0Zm-27.272 0a1.135 1.135 0 1 1-2.27 0 1.135 1.135 0 0 1 2.27 0Zm-27.27 0a1.136 1.136 0 1 1-2.272-.001 1.136 1.136 0 0 1 2.272 0Zm-27.272 0a1.39 1.39 0 1 1-2.78 0 1.39 1.39 0 0 1 2.78 0Zm-27.78 0a1.645 1.645 0 1 1-3.29 0 1.645 1.645 0 0 1 3.29 0Zm-28.29 0a1.9 1.9 0 1 1-3.799 0 1.9 1.9 0 0 1 3.799 0Zm-28.799 0a2.154 2.154 0 1 1-4.308 0 2.154 2.154 0 0 1 4.308 0Zm-29.308 0a2.41 2.41 0 1 1-4.819 0 2.41 2.41 0 0 1 4.819 0Zm-29.819 0a2.663 2.663 0 1 1-5.326.001 2.663 2.663 0 0 1 5.326-.001Zm-30.327 0a2.919 2.919 0 1 1-5.837 0 2.919 2.919 0 0 1 5.837 0Zm-30.837 0a3.173 3.173 0 1 1-6.345.001 3.173 3.173 0 0 1 6.345 0Zm-31.346 0a3.428 3.428 0 1 1-6.856 0 3.428 3.428 0 0 1 6.856 0Zm-31.856 0a3.683 3.683 0 1 1-7.365 0 3.683 3.683 0 0 1 7.365 0Zm-32.365 0a3.937 3.937 0 1 1-7.875 0 3.937 3.937 0 0 1 7.875 0Zm-32.874 0a4.192 4.192 0 1 1-8.384 0 4.192 4.192 0 0 1 8.384 0Z\" fill=\"#FFF960\"\/><\/svg>\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"header__second\">\n\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"header__branch-logos\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/fhi.nl\/app\/uploads\/2024\/02\/Laboratorium-technologie.svg\" class=\"header__branch-logo\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n<\/header>\n\n\t<div class=\"header__meta\">\n\t<div class=\"container\">\n\t\t<div class=\"header__meta__category\">\n\n\t\t\t\t\t\t\t<div class=\"header__meta__detail\">\n\t\t\t\t\t<div>Branch<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/fhi.nl\/en\/kennishub\/?_branches_kennishub=laboratorium-technologie\" class=\"header__meta__detail--branch\">\n\t\t\t\t\t\t\t\tLaboratory Technology\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"text bg--offwhite\">\n\t<div class=\"container\">\n\t\t\t\t\t<div class='heading-wrapper'><svg width=\"13\" height=\"13\" viewbox=\"0 0 13 13\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><circle cx=\"6.394\" cy=\"6.5\" r=\"6.394\" fill=\"#000\"\/><\/svg><h2>2:00 \u2013 3:00 PM<\/h2><\/div>\t\t\t\t\t\t<div class=\"text__content text__content--1-col\">\n\t\t\t<p>Many laboratory professionals are strong in terms of content but find it more difficult to convincingly translate their expertise into customer value, buy-in, or commercial opportunities. Yet this skill is becoming increasingly important, especially when interacting with customers, suppliers, internal clients, project teams, or decision-makers outside the lab.<br \/>\nIn this practical workshop, Justin van der Heemst, founder of Just ReDesign and lecturer at Habeo+, and himself trained with a laboratory background, shows how you, as a laboratory professional, can become stronger in consultative communication. Not by selling harder, but by asking better questions, recognizing needs more acutely, and linking technical solutions to what is truly important to the other person.<br \/>\nParticipants receive an accessible introduction to commercial skills for (technical) laboratory professionals, with recognizable examples from laboratory and technical environments. The workshop is suitable for laboratory technicians, analysts, technical specialists, and team leaders who want to convey their technical expertise more convincingly and contribute more strongly to customer value, commercial opportunities, and sustainable partnerships.<\/p>\n<p><em>Speaker: Justin van der Heemst<\/em><\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":17,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"branches":[14],"events":[8],"secretariat":[],"categories":[],"themes_tax":[],"class_list":["post-85525","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Van labexpert naar gesprekspartner - FHI, federatie van technologiebranches<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fhi.nl\/en\/van-labexpert-naar-gesprekspartner\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Van labexpert naar gesprekspartner - 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