IXON BV

IXON: a safe, reliable and accessible way to stay connected to your machines & customers

The machine builder of the future is a service provider

Building a good machine is no longer something extra. Machine builders have grown closer in the field of product quality. Countries with lower costs have invested significantly in their capabilities and are now also able to produce high quality machines.

Most machine builders are aware that to remain competitive, they must innovate and adapt to these changing market conditions by optimizing and expanding their service offerings. The question, however, is how.

Moving away from the "build, sell and forget" model 

The basis for these services is the physical connection to your customer's machines. Whether it concerns basics such as remote access or developing new, more proactive services based on machine data: without this connection nothing is possible.

It is not always easy to convince the end customer, and often it is not considered a strategic goal to stay connected to your machines throughout their life cycle. That is why this connection is often lost after the machine has been delivered.

Services as a competitive advantage

With a better service offering you can differentiate yourself from competitors who only offer machines and perhaps some basic services. This will help you differentiate yourself in the market, increase customer loyalty and win new business.

And while revenue and profit may not be the primary motivation, services have higher profit margins. Services also offer a more stable revenue stream than machines, which can be subject to fluctuating demand. 

Staying connected as a strategy

Staying connected to your machines and customers is therefore a strategic decision. It's not just an operational decision based on the need for remote access for your engineering team. That is why IXON offers machine builders a safe, reliable and accessible way to connect their machines, team and customers on one IoT platform.

Make your IoT dream come true

Because we produce our own hardware, we control the entire chain from machine to cloud. This is the only way to guarantee the highest quality standards in terms of safety, reliability and ease of use.

Large upfront investments and lengthy software development projects are not necessary. Many functionalities are included as standard, including granting customers access to your portal. This way you can start small and learn quickly. 

In addition, IXON integrates with numerous third-party applications: PLC systems, ERP, CRM and ticketing software. IXON offers numerous customization options. This way you don't run into the limitations of a standard software product.

We are the only IoT platform with an integrated remote access solution. This means you don't have to manage your machines and users in two different places: an IoT platform and a remote access solution. 

Don't take our word for it

More than 50,000 machines from more than 2,500 machine builders worldwide are already connected to IXON. IXON aims to help them succeed in their transition from the 'build, sell and forget model' to becoming a service provider with the right technology and support.