09.30 – 09.55
The emergency response center of the future is more than just a control room: it is the lifeline to society and to emergency services.
As incidents develop, the control room provides insight, overview and rapid decision-making, allowing emergency responders to step forward when society steps back.
Real-time intelligence, advanced sensing, and image management make every incident visible. Drones provide live images, and digital twins create a virtual replica of the city for optimal scenario analysis. Modern control room systems and integrated communication platforms seamlessly link command, control, and collaboration, enabling operators to coordinate effectively and proactively manage incidents.
This presentation provides a glimpse into how control room specialists combine technology and human resources, from innovative tools to smart collaboration, and shows how the control room is transforming from a reactive control room to an active, data-driven lifeline that ensures safety in real time.
Speaker: Erno Hartsuiker – Dutch Police