Is Loxone an open or closed automation system?

Is Loxone an open or closed automation system? Search results on Google or AI do not bring us any closer to the right answer, since literally every page says something different. But what is the truth now. 

Let's start with a spoiler: as usual, the truth lies somewhere in between. In some aspects we speak of a closed automation system, while in other aspects it is an open system. What does this mean for installers and end users? Let's take a closer look.

A closed system means safety and quality assurance

Our highest priority is to ensure absolute safety of Loxone user data. That's why the automation system works not cloud based and all data remains in the Miniserver. The more closed the automation system, the less chance there is of external factors that can negatively affect security.

In addition, our goal is to offer customers a complete automation system, realized from A to Z with Loxone components. This ensures a stable and efficient environment that performs its tasks without any problems. The quality of our products is carefully controlled, which ensures that we offer the best to our customers. We understand the relationships between specific elements in depth, which enables us to know how to solve any problems or add new features.

The harmony of the Loxone ecosystem guarantees users a consistent, problem-free solutionHowever, our customers often already have certain appliances in their homes and specific preferences about how their homes or commercial buildings should look. Therefore, the green doors could not remain completely closed.

Openness is the driving force behind innovation

We are limited to some extent in what we can offer our customers. We are not (yet) a producer of fans, household appliances or inverters. There are many companies that have been doing this for decades and have gained the trust of millions of users.

At Loxone we believe in quality. Our components are thoroughly tested and 100% produced in European Union countries. The same principle applies when we decide to make our automation system compatible with third-party devices. That is why you will find renowned brands such as Miele, De Dietrich, Fronius, Bosch and Tesla – all guarantee of quality (the full list of supported devices can be found hereBy opening up the Loxone system to work with components from these brands, we are sure that both we and our customers can rely on them and guarantee excellent functioning of the whole. This means that both installers and end users can personalize their project and adapt it to their own needs.

It is not possible to integrate just any device with Loxone, although we are constantly working on expanding our offering. However, it is important for us to guarantee quality and that will not change.

Loxone is a forward-looking company that wants to grow, change the world and bring innovation to the way we live. We adapt to the needs of our customers and partners; however, we do this in a controlled manner, without giving up the values that we have cherished from the beginning.

Hybrid that blurs the boundaries between open and closed

So what is the conclusion? Loxone is a hybrid automation system which on the one hand offers users security and a tested experience on all fronts. On the other hand, we cannot expect everyone to realize their project exclusively with Loxone, without using devices that we do not offer.

What does this mean for end users? They will have the opportunity to to personalize automation system and receive an installation that meets their needs and expectations. At the same time, they receive the guarantee of quality and the assurance that they have purchased a top-tier solution that will not compromise the security of their data or the operation of the whole.

Installers in turn are given the invaluable opportunity to help customers a tailor-made solution to offer. If they find that a particular device is better suited than another for a specific project, they have the opportunity to carry out the installation as they see fit. By using the capabilities of Loxone and other manufacturers, they can go further and create innovative and creative solutions. Sometimes the sum of the parts together is more beneficial than using them separately.