New customer portal expands SAUTER's digital service packages
Cloud-based service expertise for the digital transformation of building management: The new SAUTER customer portal offers greater efficiency and improved transparency for building and asset managers.
The IoT and digital services are being used to create "smart buildings." They provide access to building data from any location, automatic alerts for operational anomalies, and intelligent remote control options. The new Customer Portal contributes to an important milestone in the digital evolution of SAUTER's services.
Communication platform between SAUTER service and customers
From now on the Customer Portal Asset and service managers are provided with all information about contracts, maintenance, service invoices, and other activities agreed upon in service contracts, all in one central location. Personal contacts in case of malfunctions, status information on maintenance activities, and suggestions for optimizing operations are available via the dashboard. This significantly simplifies the management of buildings and properties. Building and asset managers receive consolidated information that leads to more effective building management, with an overview of costs, improved risk management, and greater transparency. The customer portal thus serves as an information and communication platform between SAUTER service teams and their customers.
Remote access and overview of operations
In addition, the Customer Portal An overview of information on the comfort and utilization of building spaces, energy consumption and associated costs, as well as operational information on technical systems. The constant availability of KPIs, data visualization charts, and alarms for defined buildings allows users of the customer portal to respond quickly to deviations from normal operation and utilize integrated remote access options. This not only simplifies building management processes but also optimizes room comfort and system availability.
The Customer Portal is part of the customized, cloud-based service packages from SAUTER sales organizations. Their service expertise enables customers to reduce building costs, increase end-user appeal, and enhance the value of their properties. Get in touch with our sales department.
About SAUTER
New construction, renovation, or building management. SAUTER is your reliable partner for sustainability, operational safety, and comfort in real estate. With our intelligent solutions for building management, room automation, and technical facility management, we protect your investment and support you in achieving your ESG objectives. We create sustainable environments. Since 1910.
The SAUTER Group
- Global company headquartered in Basel, Switzerland
- Technology leader in building automation, system integration and building technology
- Focus: maximum energy efficiency and sustainability
- Objective: Investment and operational safety throughout the entire life cycle of the building
- Member of the BACnet Interest Group (BIG-EU), BACnet International, EnOcean Alliance and back
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