Internal Sales Representative - Customer Support

Capable BV develops and manufactures customer specific high-tech cables and assemblies. We have an office and a small-scale own production in the Netherlands but also have a production unit in Poland and China. Our projects for which we develop and manufacture include defense, offshore, medical applications, aerospace & measurement and control technology. Also visit our website: www.capable.nl

Due to growth and expansion of our company, we are looking for a

Internal Sales Employee/Customer Support Employee

The function: You are a flexible, customer-oriented and commercial employee who sees and uses opportunities. You fulfill a proactive pivotal role between the internal organization customers and suppliers. You know how to assess your tasks and responsibilities well. You see the work that needs to be done and pick it up. A hands-on mentality therefore speaks for itself.

Our Customer Support employee is the first point of contact for both customers and suppliers. You collect all information for making a quote to the customer. An active follow-up of the project and accuracy is important here and the customer must be provided with the correct up-to-date information in a timely manner. You signal commercial opportunities and jump on them, possibly together with the Account Manager. There is also an active follow-up of all agreements made within the project management. From the quote you register and process the customer order.

You monitor both the sales planning and the purchasing planning. You feed the information back to the customer so that they are informed in time of adjustments regarding their order. You make clear agreements and give priority to service willingness and customer satisfaction. Within this function you work closely with your direct colleagues Customer Support, Supply Chain Planners and the Account Manager. You report to the Inside sales manager.

In short, a versatile function in which maintaining an overview, setting the right priorities and looking and thinking ahead is important. You communicate fluently, are flexible, decisive and stress-resistant. 

What else do you need: You have completed a higher professional education or an HBO work and thinking level gained through relevant work experience. You are enthusiastic, enterprising, result-oriented, dynamic and work on a project basis. You are a real team player who also enjoys independently tackling and completing tasks. You have strong communication skills and excellent social skills. You are proficient in spoken and written English and have good knowledge of Excel.

What do we offer you: A good salary that matches your work and thinking level and experience. Excellent secondary employment conditions. Possibility to train and develop. Flexible working hours. A friendly team and a pleasant working atmosphere within a dynamic organization.

If you have any questions about our organization or the content of this position, please contact Esther de Greeuw on telephone number 076-5416456. If you would like to apply for this position, please send your CV with a short motivation to esther@capable.nl