Customer Service Representative

In this role, you will be part of our sales team of 4 colleagues. In this varied role, you will work closely with our account managers and seek contact with other departments. Together with your colleagues, you are responsible for a good translation of customer needs to the organization. Whether it concerns the forecast, processing orders or communicating about other issues, you are the point of contact for our customer. This is a dynamic, independent and commercial position. You are responsible for, among other things:

• Communication to various clients about various matters such as order statuses, deliveries and shifts in forecasts;
• Together with the Account Managers, you prepare quotations and ensure the correct urgency within the various required departments and teams;
• Together with your colleagues, you have a monitoring task regarding the profitability of products and the correct communication about this to the responsible account manager.

You have a proactive attitude by nature. You also like to work accurately, professionally, with initiative and decisively. You are someone who can communicate well-structured, both internally and externally. In addition, you can identify with the following points:

• A completed MBO education, preferably in a technical or commercial direction;
• Good command of the Dutch and English language, both spoken and written;
• You have a positive attitude and are solution and results oriented;
• You can work independently as well as in a team;
• You have an enthusiastic, commercial and eager to learn personality with a sense of commerce.  

At VDL TBP Electronics is located in an easily accessible, traffic-free green environment. We are part of VDL Groep, an industrial family business where we work together in an informal, no-nonsense environment where open communication is paramount. In addition to challenging work and fun colleagues, we also offer: