Location: Croese room
During the World of Industry, Technology & Science, we focus together with three experts on the importance of quality in the lab. End users rely on the safety and quality of products and services. The risks for the end user are minimized by the combination of standards, the TIC sector that deals with testing, inspection and certification and the Accreditation Council.
In the seminar “Quality, why is it important?” Experts from KIWA, Lab-QAcademy and VSL talk about the efforts made to achieve, control and guarantee the desired quality. They delve deeper into the standards, tell more about the components of the TIC sector and the correct calibration.
| Time | Subject | |
|---|---|---|
| 10:00 – 10:30 | Quality infrastructure Speaker: Ties Joosten, KIWA NV | |
| 10:30 – 11:00 | Why does a laboratory need a quality management system? Speaker: Peter Kootstra, Lab-QAcademy | |
| 11:00 – 11:30 | Quality assurance through traceable calibrations Speaker: Marcel Workamp, VSL |
The quality infrastructure consists of companies and organizations that are committed to the safety, reliability, quality and sustainability of products and services in various sectors. Through a coherent system of standards, testing, certification and supervision, they ensure that organizations and consumers can trust what they buy and use. The aim of the quality infrastructure is to contribute together to the safety and quality of products and services and thus also to promote innovation.
The quality infrastructure has united as a platform. She is working on her fame with the aim of making 'BV Nederland' better, safer and more sustainable. Testing, inspection and certification based on standards can contribute to achieving social and economic challenges.
Speaker: Ties Joosten, KIWA NV
The Netherlands has the second best roads in the world. Kiwa's road construction laboratory plays a major role in ensuring the quality of the Dutch road network. Ties Joosten is director of the Infra & Sport division at Kiwa and chairman of the industry association Fenelab. He explains how the tests and measurements in the laboratory are essential to keep our roads at the highest level.
To demonstrate that the laboratory is competent, the laboratory can obtain accreditation. In the Netherlands you have to go to the Accreditation Council, a non-profit independent administrative body. What is the value of an RvA accreditation, in the Netherlands, in Europe and worldwide? Two accreditation standards apply to laboratories, ISO/IEC 17025 for testing and calibration laboratories and ISO 15189, based on ISO/IEC 17025, for medical laboratories.
Both standards are tough and boring and in addition to reading, the requirements mentioned must also be interpreted according to your own organization. In general, these tasks are assigned to the quality manager (“however named”), while the laboratory management should also know and be able to apply the content of the standard. Principles can help with this, in other words: if you don't have a map, you need a compass. Principles replace blindly following the requirements of the standard with the understanding that builds trust in a system that should consistently produce valid results. With knowledge of the principles, the standard can be better interpreted and applied. This presentation discusses the principles behind both standards and how these standards are constructed.
Speaker: Peter Kootstra, Lab-QAcademy
Traceably calibrated measuring instruments are crucial for the reliability and quality of measurements, and therefore for fair trade and good healthcare. In addition, traceably calibrated measuring instruments are often a requirement to comply with quality standards, such as ISO 9001. But what exactly is traceability? How is this provided in the Netherlands? And what do those terms on the calibration certificate actually mean? Find out in this brief introduction to the science of measurement.
Speaker: Marcel Workamp, VSL
Nederlands