10.00 – 10.25
In de toekomst is dienstverlening verantwoordelijk voor meer dan de helft van alle inkomsten in de maakindustrie.
Servitization is therefore an important part of the future for the manufacturing industry. Within this trend, service changes from a cost item to an opportunity to better serve the customer and generate turnover.
Servitization ensures that companies in the manufacturing industry offer other services in addition to their core activities, such as:
- Preventive repair and overhaul services
- Spare parts
- Trainings
During this presentation you will learn:
- What are the trends in the manufacturing industry
- What Servitization is and how it will become the future for manufacturing companies
- What are the benefits of Serivitization for you as a machine builder?
- How to turn this into a source of income and why your customer benefits from it
Bart Mous & Pjotr van Beek – ECI Software Solutions
Nederlands