It is wise, and in some situations mandatory, to have your laboratory refrigerator and freezer thoroughly checked annually. In addition to a visual inspection and checks with measuring equipment, the analysis of data is becoming increasingly important. For more than ten years, it has been possible to use our premium -80°C freezers data to read out. This can even be up to a maximum history of fifteen years. All crucial elements within the cooling system are monitored by sensors and the data is collected. Viewing this data by a specialist ensures that the problem is quickly visible or that the problem is already visible before a malfunction occurs.
Maximum uptime
Data that is made clear to the service engineer in this way include the temperature of various cooling segments. In addition to information about speed and voltage, a timely diagnosis can be made when reading the data. As soon as a segment does not perform optimally, some parameters often give an abnormal picture at an early stage. Sometimes a component must then be replaced in the short term. In this way, we try to prevent a defect from occurring in which the device sounds the alarm. This maximizes the uptime of the equipment and reduces the chance of malfunctions.
Behavior also transparent
In addition to data about the cooling system, the so-called 'events' of the freezer are also stored. For example, this shows when and for how many minutes the door has been open. Changes in temperature settings are also saved. In addition, alarms and notifications that have gone off are also visible here. When using a personal code or access card, this data can be traced back to a person or department. Sometimes our technical service can discover a pattern in these types of events and an adjustment in the user's behavior is sufficient to solve the problem.
Confidence in performance
You can contact us for brand-independent service and maintenance of your laboratory equipment. Our service team consists of certified and experienced specialists. After a maintenance service you will always receive a report from us. This includes the general condition of the device and advice on any repairs that have emerged from the diagnosis. This allows you to rely on the desired performance of the equipment again.
Complete service package
Did you know that we also have our own test and repair center? This allows us to fully support you in the field of maintenance, validation and repair of various product groups such as freezers, co2 incubators, centrifuges and safety cabinets. Various custom adjustments are also no problem for us. Contact our service manager for an introduction and free advice on the efficient maintenance of your equipment.
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