Service Coordinator / Planner

Short company description

Da Vinci Laboratory Solution BV is a growing and dynamic organization, specialized in delivering chromatographic solutions within the international laboratory industry. With a team of specialists we can support laboratories in optimizing their efficiency. See also our website: Welcome - Da Vinci Laboratory Solutions

Who are we looking for? 

As a Service Coordinator / Planner, you are the driving force behind a smoothly running service organization. You ensure logical and efficient planning, continuously align with customers and internal stakeholders, and keep a close eye on ensuring that technicians, resources, and parts are available at the right time.

With your overview and proactive communication, you prevent bottlenecks and respond promptly to changes or delays. You liaise daily with service, customers, the warehouse, and administration, and monitor delivery times and parts availability, working closely with purchasing.

In addition, you support invoicing by ensuring complete and correct information and make an active contribution to improving and standardizing work processes. You work closely with Service Engineers and understand exactly what they need to perform optimally, and with the Qualifier who provides first-line service – this is how you make a difference for both colleagues and customers.

What are you bringing?

We would like to invite you for a conversation to get to know each other better if you:

• Enjoys organizing matters and creating an overview;
• Easily switches between different parties;
• Communicates clearly and pragmatically;
• You feel responsible and take ownership;
• Understands how important good service work is to customers.

What do we offer?

At Da Vinci, innovation, technological expertise, and collaboration are central to our mission to make laboratories more efficient. And to achieve this, we need you. That's why we offer you:

A dynamic and independent position with a competitive salary and good fringe benefits, including a laptop and mobile phone, a bonus scheme, 8.25% holiday allowance, and a premium-free pension. Additionally, there is an informal working atmosphere with a high degree of independence, and ample training opportunities for both professional and personal development.

Respond

Does this sound like your next step? Do you want to work in an international, innovative, and people-oriented environment? We look forward to hearing from you!

Contact person for the vacancy: hrm@davinci-ls.com