Process optimization: everything about the observation phase

In a laboratory, process optimization is always on the agenda, but what's the next project? Marcel Braam from Indorama advises you on the observation phase and how to decide which steps to take tomorrow. 

Where is the bottleneck?

Anyone who wants to optimize work processes must first know where the problems are. That is why Braam had a one-off dashboard developed that he linked to his systems and equipment in the laboratory. He also provided insight into his KPIs. “This way I can see at a glance what is not working properly and I can take action.” 

To discover where there is 'noise', Braam periodically reviews the work processes. “When purchasing new systems or equipment, the performance indicators are known. Keep a close eye on whether these are achieved. How often do dropouts occur? Are the work processes indeed as expected or even shorter or more accurate? Assess the state of affairs every morning in less than five minutes. Discover the bottlenecks in the work processes in relatively little time and without too much effort.”

a different perspective

You have undoubtedly visited other organizations or companies to see how they have organized their work processes. Often with colleagues who work in the same field. “Step outside,” Braam advises. “Go and have a look at the car garage around the corner or a company in the industrial sector. Work processes you encounter there are very inspiring for your own lab.” For example, Braam now applies more efficient workplace designs used by car mechanics.

Curious about these techniques? sign up for the digital LabAutomation knowledge week and visit Marcel Braam's webinar.

Peek into your own kitchen

Braam continues: “Also, let someone who does not come into a lab every day take a look. Or never even set foot in it. People who work in logistics or a restaurant look at your working environment with a completely different view. As a result, they spot areas for improvement that you may have become blind to.” Have you found anything interesting? Then the next step is to talk to your colleagues and investigate whether the problem is worth innovating. 

Marcel Braam's webinar will take place on Tuesday, June 30 at 3 p.m. You can register here.